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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

Georgia, Armenia & Azerbaijan

Tuesday 03 Oct 2023
Overview Rating:
Our Tour: Good
Generally a very comprehensive tour of the Caucasus. Too many churches to visit and over lengthy lunches resulted in our arrived after dark on a few occasions. It would have been nice to visit Batumi to get a more balanced feel for Georgia. Hotels and meals were mainly of a good standard.

Our Response

Thank you for your feedback, we appreciate your comments and are glad to hear you found our Caucasus tour comprehensive. We'll certainly take your comments about the itinerary into consideration to improve future experiences. We're pleased to know you enjoyed the hotels and meals overall. Kind regards, Jimmy, Wendy Wu Tours.

Georgia, Armenia & Azerbaijan

Friday 08 Sep 2023
Overview Rating:
Our Service: Excellent
Excellent as always.

Our Response

That's great to hear, Maureen, thanks so much for your review.

Georgia, Armenia & Azerbaijan

Tuesday 20 Jun 2023
Overview Rating:
Our Tour: Good
Too long spent on our lunch stops.
Each day started too late which caused us to rush.
Coach used in Georgia was too small and uncomfortable, with dirty windows and one with misted double glazing.

Georgia, Armenia & Azerbaijan

Tuesday 06 Jun 2023
Overview Rating:
Our Tour: Good
The quality of the transport in Georgia and Armenia was not very good also some of the meals in Armenia was poor.

Georgia, Armenia & Azerbaijan

Tuesday 06 Jun 2023
Overview Rating:
Our Tour: Good
A lot of large arrivals at destinations
Seriously annoyed Wendy Wu did not send Azerbaijan visa wising me to nearly miss my plane.Emergency contact eventually sent it but by that time I was so shaken that I became I’ll.I vomited twice : once at Heathrow during wheelchair assistance and later at Frankfurt
I missed the first full day and evening meal as I was not well and stayed in the hotel
Overall this was a great holiday with excellent guides and a very varied itinerary .Hotels varied but generally good and included meals were outstanding
Please address the visa situation.it will be documented on my details

Georgia, Armenia & Azerbaijan

Tuesday 28 Feb 2023
Overview Rating:
Our Service: Excellent
They respond quickly to queries.

Georgia, Armenia & Azerbaijan

Tuesday 24 Jan 2023
Overview Rating:
Our Service: Excellent
My booking phone call was answered promptly by a knowledgeable and competent young lady (Alti?) who went out of her way to ensure our booking arrangements and flights from/to Manchester were appropriate.

Booking with her assistance was a pleasure!

Our Response

Arti will be delighted to read your feedback. Thanks so much for your comments!